Privacy Policy

We respect and protect your privacy. This Privacy Policy (the “Policy”) explains how the online store www.mkojines.lt collects, uses, stores and processes your personal data when you use our services, purchase goods, subscribe to our newsletter or browse the website.

When processing personal data, we follow the General Data Protection Regulation (GDPR), the laws of the Republic of Lithuania on personal data protection and other applicable legislation.

1. Data controller

The controller of your personal data is the administration of the online store www.mkojines.lt:

• Address: Smolensko g. 23, Vilnius 03201, Lithuania
• Phone: +370 670 47709 (Mon–Fri: 17:00–21:00)
• Email: mkojines@gmail.com

2. What personal data do we collect and why?

We collect and process only the data necessary to provide our services, fulfil contracts and, where applicable, carry out direct marketing.

Ordering and purchasing goods: to process your order, issue invoices and deliver goods, we may collect your first and last name, delivery address, telephone number, email address and payment-related information.

Newsletter subscription (direct marketing): to inform you about store news, special offers and promotions, we collect your email address.

Account registration: if you create an account to view your orders, we process your login details and purchase history.

Enquiries and communication: when you contact us by email or telephone, we process the contact details and message content you provide so that we can respond.

Website usage (cookies): for analytical purposes, and where based on your consent, we may collect technical information such as your IP address and browsing activity on the website.

3. Legal basis for processing

• Performance of a contract: data is required to conclude and fulfil a purchase and sale contract, including delivery.
• Consent: for example, when you voluntarily subscribe to the newsletter or agree to the use of non-essential cookies. You may withdraw your consent to receive newsletters at any time.
• Legal obligation: certain data must be retained for accounting, tax and financial purposes in accordance with applicable law.

4. Newsletters and unsubscribing

By subscribing to the newsletter on www.mkojines.lt, you agree to receive information and offers at the email address you provide.

Every newsletter contains a clear “Unsubscribe” link. Clicking it removes your address from the mailing list. You may also unsubscribe at any time by emailing mkojines@gmail.com.

5. Sharing data with third parties

Your personal data is not sold or disclosed to third parties without a lawful reason. Data may be shared only with trusted service providers that help us operate the store, including:

• newsletter platforms such as MailerLite, Mailchimp or another provider used by us;
• delivery companies, couriers and parcel-locker operators;
• payment service providers;
• accounting service providers.

6. Data security

We apply appropriate technical and organisational measures to protect personal data against loss, unlawful alteration, disclosure or unauthorised access. Access is limited to employees and partners who need the data to perform their duties.

7. Data retention

Personal data is kept no longer than necessary for the purpose for which it was collected:

• newsletter subscription data is retained until consent is withdrawn; after unsubscribing, the email address is removed from mailing lists;
• purchase and contract data is retained for 10 years where required by Lithuanian accounting legislation;
• registered-account data is retained while the account remains active or until the customer requests deletion, subject to legal retention obligations.

8. Your rights

You have the right to be informed about the processing of your personal data; access your data; request correction of inaccurate data; request deletion where legally applicable (“right to be forgotten”); restrict or object to processing, including direct marketing; and lodge a complaint with the Lithuanian State Data Protection Inspectorate if you believe your rights have been infringed.

For questions concerning data protection, unsubscribing or exercising your rights, contact mkojines@gmail.com.

9. Updates to this Policy

This Privacy Policy may be updated periodically. We recommend checking this page for the latest version.